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CBS Sunday Morning / Jane Pauley
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September 5, 2021 10:48 am

CBS Sunday Morning,

CBS Sunday Morning / Jane Pauley

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September 5, 2021 10:48 am

In our cover story, Erin Moriarty investigates how some businesses are being affected by a shortage of staff -- and how lower-wage workers are finding new career opportunities. Martha Teichner looks at how, 20 years later, 9/11 is being remembered and taught. John Dickerson talks with Pulitzer Prize-winning photographer Richard Drew about the searing pictures he took on 9/11, and Tracy Smith sits down with actor Jeff Daniels, star of "American Rust";

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Let's partner for all of it. Learn more@edwardjones.com Jane Pauley and this is Sunday morning.

It's Labor Day weekend time we traditionally honor the nation's workers. The covert pandemic has had no small impact on working America, but on this Labor Day, 20, 21, it's looking like help-wanted is very much a sign of the times is Aaron Moriarty will tell us which it is God.

I was one of 7.5 million jobless Americans who will lose federal covert relief benefits tomorrow.

It's let's Tear in his fiancée and their three children afloat this year. So why is he so means excited, regardless of losing money. Whatever I ready for myself in a place I'm ready to grow. I had on Sunday morning.

Why on this Labor Day.

Things are looking up for many workers it's hard to believe that the attacks of 9/11 took place 20 years ago. We've asked Martha Tyson or to look back to that terrible day for 20 years we've been trying to come to terms with what happened on 9/11. Why does having this to you bring meaning because we have nothing we build memorials so we would remember what are we forgetting coming up this Sunday morning 911 still at our national soul Tracy Smith catches up with Dr. Jeff Daniels at ease by Steve Hartman commentary from columnist Charles blow and more on this Sunday morning for 5 September 2021 and will be back in a moment Friday's coven dampened hiring figures tell part of the story, but these help-wanted signs may tell a more important part on this Labor Day weekend. Aaron Moriarty takes a close up look at working America pandemic pandemic on a recent Friday night. Bethesda, Maryland, medium rare was a packed house yet nothing here may ever be like this saying covert was an awakening at least for me and and independent restaurants homeowner Mark Bucher says these days. The hospitality industry has to offer more to attract workers and to keep them restaurant workers are front-line workers right now because while simmers are back. Many employees are not creating a crisis on this Labor Day that you expected nursing job opening rates that are off the charts. Anybody who's having to hire workers right now is is probably having a hard time Wendy Adelbert and economists at the Brookings Institution says is the sign of the times. Hospitals that are short staffed airlines canceling life restaurant cutting back hours. We don't really have a services economy they can to stop and start. It's disruptive.

It's messy going to be difficult recovery in the services sector in July.

Nearly half of small businesses reported that they were unable to hire enough workers of record high. So where did the workers go.

The answer may surprise you in a way, as the pandemic been an opportunity for you file that is a buzz about a controversial subject. They give me an opportunity that was rare and I was never going to happen and you sometimes it is at the seas that 27-year-old Richard is Scotto could be working as a waiter.

It's what he has always done living paycheck to paycheck, along with his fiancée Patsy Castillo and their three young children in a cramped apartment in Queens New York and then in March 2020 is Scotto lost his job and his income is that if I was scared my fiancé was here. We were wondering what to do next. And yet, earlier this year when restaurants reopened. He didn't go back instead and stayed home taking classes online through purse goal is that nonprofit training organization developing computer skills that he hopes will lead to a higher paying job in cybersecurity. Think outside I'm scared are you so fearful is a major me to go to be scared of failure scared about because I don't feel you take my chances. When you have the kids in the family is very scary table.

Chances I was like I have to do something while somebody is stuck in this way, and I was like this might be my only chance. Because it is strange twist. The pandemic gave us Scotto and at times 40% of other jobless Americans and unexpected boost on some of these links, you are actually making more money and unemployment of any were working in the restaurant. At one point an extra $600 a week in federal covert relief benefits on top of his state unemployment gave us Scotto and his family as much as $1000 a week more than he ever made as a waiter that hasn't gone down well with many in Washington including Senate Minority Leader Mitch McConnell of Kentucky, we have floated drone with trucks actually more lucrative fermented Kentucky Americans do not work then work, and yet even after nearly half of the states all but one with Republican governors follow that logic and cut off many of those benefits this summer. Workers remained on the sidelines crew says is Scotto that it isn't that benefits are too high that wages are too low.

What he saying to some people say you're part of the problem. He didn't go back to the job force. I know that people need people to be in the jobs. I know the companies need that to go on but I also think they have them stand out. The people were under them are not surviving their barely surviving the register tools. The rentals and you are transforming yourself obsolete until he was laid off last year 42-year-old Dan Nikolai SQ trained mixologist who emigrated from Romania as a teenager had spent more than two decades in the restaurant industry for manager daughter Martin Hall's beverage direct unit.

Did you ever think you would leave no never want until some pretty pandemic you kind of just thought, okay, no sick days. Now retirement plan. That's when businesses much except but he says a year home with his wife and two kids changed his perspective. Nikolai SQ is hoping to trade mixologist for mycology mushroom farming and is now looking for work in the field. Is there money and mushroom farming are just fine though what we compose puts you on the financial side 41 soul must pursue happiness. Okay mushroom farming may not be everyone's idea of happiness, but the pandemic has caused many people to reassess their professional lives and the good news for lower paid workers as Wendy, Adelbert, is that as businesses compete for labor, wages and benefits are on the rise. There was a time when $15 an hour seemed beyond the pale. And now what were saying nationally is that market pressures are doing the job that the federal government could market pressures are pushing up wages for lower wage workers across the country I with you some national employers raising their minimum wages to $15 an hour off the board and these wage increases are long overdue back that sizzling steakhouse in Bethesda, Mark Bucher says restaurant owners have to face the new reality or find another line of work themselves only 50% of the restaurant income statement is hourly labor there's five other percent in their defined money or find opportunity. People and you can't get it. It's okay. Europe is working you don't have a labor problem he sells and that I think before learning what's going to happen now to the restaurant owners who say that there profit margins are just to pay their workers more going to lose as businesses is surely going to have an effect on businesses. It's going to have an effect on prices side of the society if we think that even our lowest wage workers should be paid a living wage and personally that's something I'm willing to pay for. There's still a lot of uncertainty for workers like Richard is Scotto tomorrow on Labor Day, no less.

Those federal benefits and what is your outlook on this Labor Day as opposed to a year ago excited, regardless of you losing money. Whatever I ready for myself in place.

I'm ready to grow feeling I'm growing I feel like I'm deftly destined for something greater we know it was a terrible day changed everything. But how do we comprehend what happened to all those people smiling out evidence from the missing posters. How do we explain the accident of survival or sudden heroism. We try that was Martha Tyson or 20 years ago trying to make sense of the unimaginable. The attacks of 9/11 all these years later, she tells us that task hasn't gotten any easier. I was about eight or anyone 9/11 will always be one of those will never forget where I was oh my goodness, oh my goodness there is smoke pouring out for new leads read the house and after 20 years, always time release is still as toxic as ever, is still sprinting is still history of Pearl Harbor for this country go to possibly not with Pearl Harbor, a Pearl Harbor moment with the expectation of a World War II kind of victory to follow. Was it World War II or Vietnam war on terror begins without but it does not in their with those words.

Resident George W. Bush launched a war with no end date. Taking the fight first to Afghanistan to topple the Taliban regime, which had harbored Al Qaeda and 9/11 mastermind Osama bin Laden. We watched in real time held that just ended in chaos. I was 21 years old on 9/11, eager to right a wrong. Elliott Ackerman became a decorated Marine intelligence officer and deployed five times to Afghanistan and Iraq. September 11 happens were telling ourselves the stories about the second world war we go to try to fight a war that's that that's in that type of paradigm the paradigm doesn't fit Ackerman writes about Ward now is a veteran who sees the last 20 years is sacrifice squandered. There's an old bit of gallows humor amongst Marines and soldiers not who's there 9/11 9/11 who thought you said you never forget, but that's pretty scary when you're sitting there in Afghanistan in 2012 and 2013 getting shot at and you know you know the country doesn't care the war on terror has been thought away in Afghanistan and Iraq but also in Syria to stand and elsewhere fought by an all volunteer army, not an entire nation, sons and daughters so invisible to most American although 7000 service members have lost their lives.

How do you fight a war on terror. You're basically fighting for something to not happen. Another 9/11 hasn't happened in 2011. We got bin Laden but here we are at 20 years and counting. We first met Lee IOP five years ago before the 15th anniversary, as he showed us his son's name on Memorial Ground Zero to those who died only for IOP 911 is and always has been. Person about this place on day 54 cooled turn the TV on the first plane had hit this on the rest of the World Trade Center. I said okay buddy be careful and he said okay and that was a list of by the time the north tower collapsed, Lee IOP, a retired firefighter himself was racing to the site.

Everybody was no know that I started reading dad to see my son no. So we walked together. Actually, there were eight of us that would meet up every day for nine months. Together they clawed through the rubble searching for their firefighter son Lee IOP kept going back even after Jonathan's body was recovered 343 New York City firefighters died on 9/11 a symbolic stand-in for all of them. Jonathan IOP's battered gear Lee IOP gave his son's coat and helmet to the 9/11 attribute Museum, which he helped so the next generation would understand. In 2021. Do they he thinks no love talking to young people in Alaska student or two or three or four. What is 9/11 me to. And the answer is what is 911. We checked only 14 states required 9/11 instruction how it's taught or if it's taught at all, is mostly up to individual districts and schools wanted things that I discovered is that a lot of adults were still so traumatized are still sold by 9/11 that they don't want to talk about it. So in fact, when I was writing towers following. It was a very hard journey young adult author Jule Parker Rhodes sees herself among the writers and educators finally beginning to grapple with 9/11 you look at 9/11 literature were building a can that you can start in elementary and all the way up, moved to more increasingly complicated well told stories about the legacy of 9/11 and the time that we spent in Afghanistan towers falling was one of two 9/11 books assigned this summer reading to middle school students at Queens scrap community school in mint Hill, North Carolina outside Charlotte for an entire week working in my mom a superstar because she couldn't talk in nearly every kids who weren't born tried to grasp what happened because it's the 20th anniversary.

That's why Queens grant took its deep dive into 9/11 this year's ever going to repair all Lee IOP, lives in Florida now this Memorial not far from his home as his son's name on it keeps them alive keeps Jonathan with names on granite in the mangled hunk World Trade Center steel be enough.

You can only hope so why does having steel bring meaning because we have nothing but this valve forklift brought out to us so secured to the trail, covered with American flag and started our journey whole Wauseon, Ohio firefighter, now chief Rick Souter had never been to New York City when he and several colleagues went there to collect this nearly 2 ton piece of north tower steel from hangar 17 at JFK airport where the awful wreckage of 9/11 was kept all that's a big piece of steel at ability how big your responsibility became clear as the men drove the beam across northern Ohio good groups of people around in different to stand and look at it target flag sure fire departments remit jurisdiction would escort us that it was like that that was people just say it was really emotional seeing it billable touch the beam walk up and feel it.

This is the monument Wauseon. The neighboring apartments built in the middle of the county, surrounded by corn and soybeans 600 miles from the World Trade Center what it feels strongly about wanting a piece of that in Wauseon because it didn't just happen in New York or Washington DC. And in this piece of steel in the nearly 500 others like it all across the country. The violence lives on. This is intelligence matters with former acting Dir. of the CIA. Michael Morel bridge Colby is cofounder and principal of the Marathon initiative project focused on developing strategies to prepare the United States for your sustained great power competition states something we can usually figure it out what people are saying and what we can know analytically and empirically as our strategic situational motors addresses not being matched up follow. Intelligence matters were ever you get your podcasts.

It happened yesterday we learned of the passing of my old friend and yours, Willard Scott spent 35 years, bringing us sunny skies is the weatherman on today. We also had a death in our Sunday morning family this past week for almost 40 years, cameraman Isadore Blackman was a colleague and treasured friend, a man you rarely saw but whose work we celebrate these guys. We came to see the world to notice what he noticed wildflower by the side of the road fingers on the keyboard shaft of light and the stories he told with his camera so many stories, painters, dancers and people of smoked hams in Nebraska lobsters in Maine as he came to CBS News in 1965 to film civil rights marches war protests, politics, and the like. But before long he took to the back roads with Charles Kuralt to discover an America that wasn't in line for 20 years on the road box would take Izzy and Charles and soundman Larry G – every corner of the country stories often told something to show you long before drones in tiny cameras. Izzy took us aloft to see from the top of the Golden gate Bridge on the Crows Nest of a spoon with the help of a cherry pick to show the world from the point of view of after the bus was retired. Residence time something where he crisscrossed the country for 15 years telling hundreds more memorable stories with his camera until in 2002 aboard another RV with Bill guys.

Izzy took his last pictures for CBS in retirement. Izzy took up his camera once again to make a documentary about the underground railroad with his wife Mary Roseberry never stopped seeing and helping us to see to so do we. Izzy farewell and thank you you nonetheless are without another member of the worst.

Generation.

Ever. When you have what makes the greatest country in the world you're talking about actor Jeff Daniels has made a name for himself playing characters who speak their minds.

Turns out its familiar turf for the real life Jeff Daniels as Tracy Smith discovered something keeps you here as I am not comfortable as I feel like I'm so his home in Chelsea, Michigan.

Jeff Daniels is right where he wants to be. It's also where the 66-year-old actor thought he'd always be. I never had any faith whatsoever that the acting career would last. Never know that's one reason I'm back to Michigan after 10 years in New York, 1986 when it's over all have a wife and two-year-old and later two other kids when the phone call you over. Marty home right now. His home is on streaming TV to recent in the new Showtime series American rust Daniels is the police chief of a run down little town trying to uncoil a murder mystery that touches some of the people he's closest to what appeal to you about the police chief played before. I really enjoy driving the police cruiser character is like just about everyone else around here. A good person going through tough times in rural Pennsylvania.

So many times.

Try to get you cleaned up changed attendance records.

All because you want to help you, but your culture wears three years. There's a bunch of people in American rust if they are at bottom, the conceivable in their stock are trying to get out and they're good people in the bad decisions just survive in the United States of America. It's a role he's played many times goal on the guy with the guts to say what no one else will.

Why is the greatest country in the world. Prof. that's my answer.

You're saying yes you might remember his famous monologue in 2012 Aaron Sorkin series, the newsroom. In solving any problems recognizing there is one America is not the greatest country in the world.

The speech went viral enough. This regiment was formed last summer. But Daniels had been just a stirring two decades earlier as a union officer in the 1993 film Gettysburg.

We are an army out set other men free America regrown all of the thing is after his heroic role in Gettysburg.

It was hard for some folks to picture Jeff Daniels like this. We talked as Jim carries goofy sidekick in the fairly brothers. 1994 kit dumb and dumber.

There was someone else on call with somebody to replace you. Jim wanted me fairly brothers wanted me studio all across the end he stuck it out and they loved it, even the folks back home. Mika Brzezinski took a trip to Daniel's hometown for us in 2006 I spent a lot of money and met Jeff's dad Bob Daniels was funny, but to Jeff.

He was also the moral inspiration for every great role he would ever play is remember to kill about.

Sadly, dad didn't live to see this.

His son Jeff as Atticus Finch in the Broadway adaptation of to Kill a Mockingbird. I knew Atticus before I played costar group. The knee-deep indecency and treating people with respect basics that was a mess.

I wish she seen Atticus's. It was weird because I year and here comes father so you do the Sunday matinee in your thinking maybe you know maybe he'll go watch a lot. I'm not religious, so we'll see. Walking to the Sunday matinee on Father's Day and I hit it. Go on, everything works you get to the closing argument and write it like your writing secretary story but you get to the end of the show and hope to see you back about some angelic holy light is not okay after the show. After all, the curtain calls, letter from a woman in the audience know is always you probably June finally got onto because of course I'm proud problem for the person's career reading maybe does summer time at the Daniels house is family time is three grown children live close by and the grandkids are frequent visitors. What's the best part about being a grandpa.

The best part about being a grandpa is that you no longer have to listen to other grandparents tell you hungry grandparenting is shut up, but summer days are fleeting. Before long Granddad will be back on Broadway as Atticus Finch and after that, who knows even out here. His phone never seems to stop ringing, don't fall in working really than ever. I'm working more in my 60s than I have in any decade of my career which is not wholly drawn up and start school and I have yet to fail miserably. Since newsroom and I have tried to know. I just keep risk and maybe that comes with knowing what you're doing after 40 some years maybe… And I think that's part of it is the kind of know what I'm doing two words that speak volumes.

Steve Hartman has a story about the power of thank you. Inside the vitality of senior residences in Strongsville, Ohio, 95-year-old Frank grass burger sits on the treasure literally sets fact, Frank says his wife Dolores almost nothing matters more to him this note which he carries everywhere I've never been more about why did it matter so much that you have it with you all the time because it's something that somebody thought of me, but when we camp out and try to understand how a letter can do all that you first need to know that Frank is a World War II back in 2009. Third-grader wrote the first service. If it wasn't for you. We would never have freedom. I'm so happy you made sacrifices. Your friend Shawna priest DeFrank that's simple thank you came to symbolize a life well served to think about that but I have a letter like this. He wanted to thank the author we find her. I have to find her. I have to find just about everyone who works here was well aware of Frank's attachment to that letter is decade-long desire to find the little girl who wrote the staff did some sluicing and lo and behold, Shawna is now 21 she remembers writing the letter as a school site because she so admired people in uniform while I get the right to Your Honor yeah and honor the continued Shawna surprised her National Guard. All you can imagine the feeling I had one chief.

Good night just took my breath away a really good I thought, wears his heart pills. I thought all big white.

Fortunately, Frank's heart swelled and may never return to its original size. So this is the beginning of suffered friendship, family, friendship, there's a lot better.

Deep down than the hard she like my third daughter video starting with a loving family who do make a life complete opinion this morning from New York Times columnist Charles blow one of years ago this week will begin to publish a 21 part explosive exposé on the inner workings of the complex claimant. It was a sensation as a Columbia journalism review has put it, the series drew to know him readers nationwide online for copies in the Justice Department at several congressmen promised to investigate the group the world when the pool surprised the public service. The most coveted of the awards for its efforts. But some believe giving the clan this much exposure wasn't eligible as Harcourt of complex culture told the Guardian in 2018. Some of the black press think that the best thing to do is to deny the claim whatsoever what was referred to at the time as dignified silence.

Sure enough, the series did not have the effect that one might have thought it did not count or shrink the claimant to the contrary, the clients membership exploded just four years later.

30,000 clan members marched down Pennsylvania Avenue in PC and what the Washington Post called on one of the greatest restrictions ever know this all remains a cautionary till about exposure and evil in the world of journalism in 1913 to be nominated. Supreme Court Justice Louis Brandeis wrote in Harper's weekly on what publicity can do this.

Sunlight is said to be the best of disinfectants but in journalism.

This is more complicated sometimes the affected infection.

Sometimes the light you shine on you will also illuminate the path to sometimes publicity, advertising, consider how this continues to manifest with Lexington Keweenaw conspiracies or faxing resistance. Sometimes people are drawn to what you believe fact and logic would repel them from.

Sometimes when we expose evil we create in the war of it. Sometimes people will fully plunge into and are consumed by the very flame that provides the light.

Thank you for listening. Please join us when our trumpet sounds again next Sunday morning this week. Stephen Long live Mitch McConnell in one of Washington's biggest midterm monument list for me to consider races you think Republicans have the best chance of taking a democratic seed with Nevada not Georgia. Georgia is right up there with New Hampshire's surprised New Hampshire people really just don't like you have more from this week's conversation, follow the take-out with Maj. Garrett on Apple podcasts or wherever you get your podcasts